Skilled Nursing
Compassionate Hearts
Stronger Families
Supporting Alabama families with reliable,
compassionate nursing care for medically fragile children.
Know More About Our Referral Process
We make it easy for healthcare partners and families to connect with our services. Our dedicated team provides comprehensive clinical care and a seamless referral experience to ensure every patient receives the support they need when they need it.
End to End Clinical Care
- Care provided by experienced RNs and LPNs, supported by therapy partners
- Support through the Technology Assisted (TA) Waiver program
- 24/7 availability with dependable nurse scheduling
- Expert training and services in acute care needs, including trach care, G-tube care, ventilator support, and more
Our Referral Process
- Simple, streamlined referrals from hospitals and physicians
- Dedicated care coordinators to guide discharge planning and care initiation
- Continuous communication and partnership with clinical teams
- Rapid response and fast start-of-care to ensure patients receive timely, uninterrupted services
Referral Process — Frequently Asked Questions
Sunbridge supports patients requiring skilled nursing, private duty nursing, infusion services, and complex care management. We work with pediatric and adult patients with medical, behavioral, and chronic care needs who are appropriate for in-home services.
To initiate a referral, we typically request a clinical summary, plan of care, physician orders, current medication list, insurance information, and patient or caregiver contact details. Our intake team will promptly notify you if any additional documentation is needed.
Referrals are reviewed promptly upon receipt. In most cases, our intake team will contact the patient or caregiver within one business day and provide updates to the referring provider as the referral progresses.
Sunbridge works closely with referring physicians to implement and maintain the plan of care. We manage physician orders and medication changes, communicate clinical updates as needed, and promptly notify providers of any changes in patient condition or care requirements.
Sunbridge participates with multiple commercial, Medicaid, and managed care plans. Our intake team verifies coverage during the referral process and will communicate any authorization requirements or limitations.
Sunbridge utilizes a streamlined submission process with Alabama Medicaid. In most cases, approvals are obtained within approximately seven days, allowing services to begin as quickly as clinically appropriate.
Referring providers may contact our intake team directly by phone or secure fax or email. We are happy to provide referral status updates and next steps at any point in the process.
Patient or Client Referrals
If you are a hospital, physician practice, or public agency that would like to refer a family who you believe would benefit from private duty nursing or mental health in-home support services, please contact us using the information below to speak directly with our Director of Nursing.