
Frequently Asked Questions For Direct Support Professional
Frequently Asked Questions For Direct Support Professional
Below are answers and guidance to some of the most common questions families have about eligibility for Medicaid-supported services — and how Sunbridge can help you every step of the way.
Below are answers and guidance to some of the most common questions families have about eligibility for Medicaid-supported services — and how Sunbridge can help you every step of the way.

Frequently Asked Questions For Direct Support Professional
Frequently Asked Questions For Direct Support Professional
Below are answers and guidance to some of the most common questions families have about eligibility for Medicaid-supported services — and how Sunbridge can help you every step of the way.
Below are answers and guidance to some of the most common questions families have about eligibility for Medicaid-supported services — and how Sunbridge can help you every step of the way.
Direct Support Professional — Frequently Asked Questions
IDD services support individuals with intellectual or developmental disabilities to live safely and independently in their communities. These include Direct Support Professionals (DSPs) who assist with daily living skills, personal care, behavior supports, and community engagement.
Yes. Alabama’s IDD waiver programs support both children and adults with intellectual or developmental disabilities, beginning as early as age 3 and continuing through adulthood.
Alabama residents who have a diagnosed intellectual or developmental disability before age 22 and meet certain functional and financial criteria may qualify. Eligibility is determined by the Alabama Department of Mental Health (ADMH) and Alabama Medicaid through one of three primary waiver programs:
- ID (Intellectual Disabilities) Waiver
- LAH (Living at Home) Waiver
- CWP (Community Waiver Program)
Families should contact their local community service provider or ADMH Regional Office to complete an intake screening. Once approved, Sunbridge can help coordinate your care plan and assign trained DSP staff to your home.
Depending on the waiver, services may include:
- In-home supports and personal care
- Respite care for families
- Community integration activities
- Transportation and case management
- Skilled nursing or therapy if medically necessary
Sunbridge provides trained Direct Support Professionals (DSPs) who work directly with individuals in their homes or community settings to ensure safety, promote independence, and help achieve personal goals.
Yes, some waiver programs have waitlists due to high demand. Families are encouraged to apply as early as possible and remain in contact with their regional ADMH office for status updates.
- Alabama Medicaid – ID Waiver
- Alabama Department of Mental Health – Developmental Disabilities Division
- Alabama Department of Mental Health – Community Waiver Program
Sunbridge can also help families navigate these resources and connect them to the right program.
Direct Support Professional — Frequently Asked Questions
IDD services support individuals with intellectual or developmental disabilities to live safely and independently in their communities. These include Direct Support Professionals (DSPs) who assist with daily living skills, personal care, behavior supports, and community engagement.
Yes. Alabama’s IDD waiver programs support both children and adults with intellectual or developmental disabilities, beginning as early as age 3 and continuing through adulthood.
Alabama residents who have a diagnosed intellectual or developmental disability before age 22 and meet certain functional and financial criteria may qualify. Eligibility is determined by the Alabama Department of Mental Health (ADMH) and Alabama Medicaid through one of three primary waiver programs:
- ID (Intellectual Disabilities) Waiver
- LAH (Living at Home) Waiver
- CWP (Community Waiver Program)
Families should contact their local community service provider or ADMH Regional Office to complete an intake screening. Once approved, Sunbridge can help coordinate your care plan and assign trained DSP staff to your home.
Depending on the waiver, services may include:
- In-home supports and personal care
- Respite care for families
- Community integration activities
- Transportation and case management
- Skilled nursing or therapy if medically necessary
Sunbridge provides trained Direct Support Professionals (DSPs) who work directly with individuals in their homes or community settings to ensure safety, promote independence, and help achieve personal goals.
Yes, some waiver programs have waitlists due to high demand. Families are encouraged to apply as early as possible and remain in contact with their regional ADMH office for status updates.
- Alabama Medicaid – ID Waiver
- Alabama Department of Mental Health – Developmental Disabilities Division
Sunbridge can also help families navigate these resources and connect them to the right program.
Our Sunbridge Care Coordination Team is available to help you:
- Determine which program your loved one may qualify for
- Connect with your physician or case manager
- Gather necessary documentation
- Start services as soon as possible
Contact Information
welcome@sunbridgehhc.org
(256) 580-5800
(256) 898-0625
Headquarters:
226 Moulton Street Decatur,
AL 35601
Our Sunbridge Care Coordination Team is available to help you:
Our Sunbridge Care Coordination Team is available to help you:
- Determine which program your loved one may qualify for
- Connect with your physician or case manager
- Gather necessary documentation
- Start services as soon as possible
Our Sunbridge Care Coordination Team is available to help you:
- Determine which program your loved one may qualify for
- Connect with your physician or case manager
- Gather necessary documentation
- Start services as soon as possible
Contact Information
welcome@sunbridgehhc.org
(256) 580-5800
(256) 898-0625
Headquarters:
226 Moulton Street Decatur,
AL 35601
Our Sunbridge Care Coordination Team is available to help you:
Our Sunbridge Care Coordination Team is available to help you:
- Determine which program your loved one may qualify for
- Connect with your physician or case manager
- Gather necessary documentation
- Start services as soon as possible
Our Sunbridge Care Coordination Team is available to help you:
- Determine which program your loved one may qualify for
- Connect with your physician or case manager
- Gather necessary documentation
- Start services as soon as possible